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Why Choose Us

There are a great many steam showers available on the market today from a host of different suppliers.

We truly believe that we offer our customers the best products and service at very competitive prices and have outlined below what we believe makes our products and service so special.

We would love for you to put us to the test.

In these difficult financial times it is always important to choose a supplier that has the resources and infrastructure in place to support their products and honour their commitments to their customers. Eden Steam Showers was founded in 2003 as a specialist steam shower retailer. We don’t just sell steam showers online but operate from our own outlet in Chobham Surrey. We display our steam showers at our showroom or at one of our nearby concession sites and remain open and available to support our customers six days a week.

We are proud to show off our models and welcome viewings as we understand that it is the only way for our customers to fully appreciate the quality of our products.

Direct Supplier

It’s not uncommon for some companies to advertise a huge range of steam showers but hold little or no stock or spares, often these companies are buying the product through a wholesaler. This type of reseller has no direct connection to the product they sell or control over the supply of spares or after sales support. Also as the product is supplied through a third party the price is comparatively much higher as the supply chain is longer. Although on casual inspection the unit price can still be low this can only be achieved by compromises on product design and build quality. We do not drop ship or buy from third party distributors but have our showers made exclusively for us to our own design and specifications and hold them in stock at our own warehouse. This allows us to offer the best possible products and service at the keenest prices.

We offer a carefully selected range of high quality showers as featured in our brochure and on our web site and endeavour to keep these units in stock at all times. By specializing in this way we can support the whole of our range and can provide our customers with an excellent after-sales service. All of these models and spares are held by us at our own warehouse facility in Bisley, Surrey.

We do offer a range that can be built to order but are always open and honest with delivery times and will not underestimate lead times just to secure an order.

Spin and Sales

The steam shower market is awash with suppliers offering never ending sales and misleading guarantees and gimmicks that often prove meaningless upon closer inspection of the small print.

We only offer fixed, transparent pricing and a straight-forward honest and professional service. We only have sales to balance stock and these only apply to specific models for a strictly limited time only. We offer a 2 year parts guarantee with all of our products and have the infrastructure in place to fully support our commitments to our customers.

Delivery

Many suppliers use hub couriers which although much cheaper can offer a very poor service to the customer. Often cheap steam showers are specifically designed to fit on to pallets so they can be delivered in this way. This type of compromised design is more sectional and sometimes includes a high step shower tray which is awkward for every day use.

All of our steam showers are sent out on dedicated vehicles to minimise the risk of damage. In all cases we offer free or heavily subsidised delivery and will always arrange delivery around dates and times that suit our customers’ requirements.

Also, as we manage our own storage facility we are able to store items on behalf of our customer’s and dispatch them as required.

Why our Products?

Branded Steam Showers

The market has recently been flooded with cheap unbranded steam showers for which parts can be impossible to source. There are also several high profile suppliers of “cheap” but ultimately poor value supplier branded showers.  These models are generally sold through  third party outlets and are built to look good value in pictures with lots of features but often have very poor build quality and design.

We only supply quality branded units from  carefully selected established manufacturer’s. All of our showers are either factory branded or carry our own Frog brand. Our steam showers are sold throughout the world and are all rigorously tested prior to dispatch. They are manufactured to numerous international standards including, ISO 9001:2000, ANAB, EWC and CE.

Construction

Quality of build is not so evident in pictures, which is why so many internet only retailers can offer steam showers at such low prices. These units can look good in the pictures but are often very flimsy and unstable. Build quality is critical for free standing shower cabins and is the main difference between our cabins and cheaper models on sale elsewhere.

Frames

All of our models are constructed with substantial, heavy gauge, high quality, corrosion resistant anodised aluminum frames for superb stability and longevity. Many models on the market are built with cheap lacquered or painted aluminum alloys that corrode as soon as the surface is compromised.

Tubs and Trays

Similarly all of our baths and trays are built using 5-ply re-enforced acrylic constructed over a heavy duty,  stainless steel box metal framework or a thick metal plate which prevents flexing. We have supplied steam showers since 2003 and have never had a single report of a cracked tub or base tray.

Acrylic Panels

Many steam showers on the market have acrylic back walls supplied in multiple sectional pieces. Due to the reduced packing size this saves a great deal in freight and delivery costs but also significantly undermines stability and structure which will inevitably cause the unit to flex and creak.

All of the back walls of our acrylic backed stock range are made from one single piece of tough 5-ply re-enforced acrylic for strength and stability.

Silicone

Many other steam showers on the market require the liberal use of silicone sealer during assembly. In many cases these models need to be glued together with silicone in order to seal and also to re-enforce poor build quality. Silcone is often used to make a flimsy structure more stable and rigid. This silicone will inevitably deteriorate over time and can harbour various moulds and fungal growths especially inside an enclosed cabin such as a steam shower room.

All of our models are structurally very strong and do not require gluing together with silicone. The majority are completely silicone free although some designs may require a  small amount of silicone to be used during assembly although none that will be exposed inside the cabin.

Electronics

Many steam showers are supplied with overly complex and unreliable electrical circuits. All of our models are supplied with a control circuit that has been tried and tested over many years and has proved to be both safe and reliable. The main computer also features an additional redundant CPU (computer processing unit) which ensures superb reliability. Most other models do not have this built in redundancy due to the extra cost. All of our models are built to stringent safety standards and fully comply with all UK safety legislation.

For further information on build & quality visit

Steam Showers Buyers Guide

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