Why Choose Us

It’s important to choose a supplier that has the resources and infrastructure in place to support their products and honour their commitments to their customers.

Eden Steam Showers was founded in 2003 as a specialist steam shower retailer, operating from our own outlet in Chobham Surrey. We display our steam showers at our showroom or at one of our nearby concession sites and remain open and available to support our customers six days a week.

We don’t just sell steam showers online. We’re proud to show off our models and welcome viewings as we understand it’s the only way for our customers to fully appreciate the quality of our products.

Direct Supplier

It’s not uncommon for some companies to advertise a huge range of showers but hold little or no stock or spares. Often these companies are buying through a wholesaler. They have no direct connection to the products or control over the supply of spares or after sales support.

Also as the product is supplied through a third party the price is comparatively much higher as the supply chain is longer. Although on casual inspection the unit price can still be low, this can only be achieved by compromises on product design and build quality.

We do not drop ship or buy from third party distributors but have our showers made exclusively for us to our own design and specifications. We hold them in stock at our own warehouse and offer the best possible products and service at the keenest prices.

Spin and Sales

The steam shower and shower room market is awash with suppliers offering never ending sales and misleading guarantees. These often prove meaningless upon closer inspection of the small print.

We only offer fixed, transparent pricing and a straight-forward, honest service. We only have sales to balance stock and these only apply to specific models for a strictly limited time only. We offer a 2 year parts guarantee with all of our products and have the infrastructure in place to fully support our commitments to our customers.

Delivery

Many suppliers use hub couriers which although much cheaper usually results in poor service. Often cheap steam showers are specifically designed to fit on to pallets so they can be delivered in this way. This type of compromised design is more sectional and sometimes includes a high step shower tray which is awkward for every day use.

All of our showers are sent out on dedicated vehicles to minimise the risk of damage. In all cases we offer free or heavily subsidised delivery and always arrange delivery around dates and times that suit our customers’ requirements.

Also, as we manage our own storage facility we are able to store items on behalf of our customer’s and dispatch them as required.